Administration & Secretarial Skills

XYZ Training Alliance offer a wide range of Administration and Secretarial Skills training courses. Our courses have been designed to meet all your requirements and ensure that on completion you are fully competent in all aspects of your chosen course. Our courses will give you the necessary skills to improve your earning potential, increase your promotion prospects, and drive your company to the forefront of your chosen industry.

Administration and Secretarial skills are key to an organised and successful business. Administration and secretarial roles are continuously developing, requiring secretaries and PAs to improve their skills sets, posing new challenges which may now involve finance, marketing and customer service.

• Assertiveness Training
• Personal Effectiveness Training
• Persuading and Influencing Skills Training
• Telephone Call Handling Training
• Working With Difficult People Training
• Minute Taking
• Personal Assistant Training (PA)
• Customer Service Training
• Project Skills Training
• ECDL Training
• Typing and Shorthand training
• Receptionist Training